A3 # SLV1304P
Last edited by: Stacey Wolf 06/14/2007
| Issue : |
credit card balancing taking too long now-will get worse with adding WellSpring cc machines |
| Creation Date : |
01/31/2007 |
| Root Cause : |
dramatic growth in credit card machine volumes, tracking unneccesary details (7 items), filing and storing too much |
| Target Condition : |
receive and process only needed information (5 items), file and store only needed information |
| Implementation : |
1) verify Prov summary report has good information
2) meet with manager and staff-approval and training
3) verify that new info reconciles BMB to bank |
| Contact : |
Beth Brown |
| Follow-up : |
information matches bank-yes
mgr agreed, staff trained
staff forgot to use new process initially, now doing it |
| Project Savings Report : |
1,764.00 |
| Status : |
Complete |