A3 # SLV1305P  
Last edited by: Monica Bochsler 08/08/2007
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Issue : courier delays-clinic MDs are not always getting all lab results on that day from AM draws
Creation Date : 02/14/2007
Root Cause : courier volumes have increased (in addition to unplanned delays at each clinic), resulting in delays in getting specimens to lab in a timely manner
Target Condition : collect specimens from clinics, return to SH lab, get lab results back to clinics same day
Implementation : 1) set up direct ship accts for clinics 2) create way to identify results when faxed or shipped electronically--waiting for IS to create electronic lab link--7-22-07 per Gerald 3) develop/implement courier policy of no waiting around at clinics or special runs 4) fill MM in Woodburn to facilitate process
Contact : Gerald Martin
Follow-up :
Project Savings Report : 0.00
Status : Complete